Dental Patient Experience & Scheduling Coordinator

Great Expressions Dental Centers

Petersburg (AK)

On-site

USD 32,000 - 52,000

Full time

14 days+

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Job summary

Great Expressions Dental Centers is seeking a Patient Coordinator to greet patients, schedule appointments, maintain records, and support daily office operations. You will be the first point of contact, delivering friendly service and guiding patients through check-in and insurance questions.

The role requires strong communication, organization, and meticulous data handling in a fast-paced dental practice. Proficiency with dental management software and MS Office is preferred, along with a high

Qualifications

High school diploma or equivalent required; healthcare admin training is a plus.
Experience as a receptionist or in a customer service role, preferably in healthcare.
Strong communication and interpersonal skills to interact with patients and staff.

Responsibilities

Provide a warm and friendly welcome to patients as they arrive at the dental practice.
Schedule appointments for patients, considering staff availability.
Maintain patient records and ensure confidentiality in line with privacy regulations.
Assist with collecting and updating patient information and insurance details.
Coordinate with dental staff to manage the appointment calendar and patient flow.
Respond to patient inquiries via phone, email, or in person with clear information about services and policies.