Dental Patient Experience Coordinator

Great Expressions; Tampa (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Great Expressions in Tampa seeks a Patient Coordinator to be the first point of contact for patients. You will greet patients, schedule appointments, and manage records while ensuring a positive patient experience.

You will handle insurance verification, co-pays, and billing inquiries, coordinating with dental staff to maintain an efficient schedule and accurate records. Strong communication and organizational skills are required.

Qualifications

• High school diploma or equivalent; healthcare admin cert is a plus.
• Experience as receptionist or in customer service in healthcare.
• Excellent communication and interpersonal skills.
• Proficient with dental practice management software and general office apps.
• Strong organization and ability to handle multiple priorities.

Responsibilities

• Greet patients and provide a warm, professional reception.
• Schedule appointments and manage the appointment calendar.
• Update and maintain patient records and ensure confidentiality.
• Verify insurance information and process payments/co-pays.
• Respond to patient inquiries and coordinate with staff for smooth flow.

Skills

Customer service

Interpersonal skills

Organizational skills

Multitasking

Attention to detail

Education

High School Diploma

Healthcare admin cert (plus)

Tools

Dental practice management software

MS Office / Email

Job description

Great Expressions in Tampa seeks a Patient Coordinator to be the first point of contact for patients. You will greet patients, schedule appointments, and manage records while ensuring a positive patient experience.

You will handle insurance verification, co-pays, and billing inquiries, coordinating with dental staff to maintain an efficient schedule and accurate records. Strong communication and organizational skills are required.