Dental Patient Experience Coordinator

Great Expressions; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Expressions is seeking a Patient Coordinator to be the first point of contact for patients at our dental practice. You will greet patients, schedule appointments, manage records, and handle general front desk tasks to ensure a smooth patient experience.

Responsibilities include maintaining an organized reception area, coordinating with dental staff on the appointment calendar, and handling basic billing and insurance coordination in a professional manner.

Qualifications

• High school diploma or equivalent; healthcare admin cert is a plus.
• Receptionist or customer service experience in healthcare preferred.
• Excellent interpersonal and communication skills with patients and staff.
• Proficiency with dental practice management software and general office apps.

Responsibilities

• Greet patients and manage front-desk interactions.
• Schedule and confirm appointments and maintain the calendar.
• Manage patient records and ensure privacy compliance.
• Assist with billing, insurance and co-pays as needed.
• Coordinate with dental staff to optimize patient flow and seating.

Skills

Interpersonal skills

Customer service

Multi-tasking

MS Office

Dental software

Education

High school diploma

Tools

Dental practice management software

MS Office

Scheduling systems

Job description

Great Expressions is seeking a Patient Coordinator to be the first point of contact for patients at our dental practice. You will greet patients, schedule appointments, manage records, and handle general front desk tasks to ensure a smooth patient experience.

Responsibilities include maintaining an organized reception area, coordinating with dental staff on the appointment calendar, and handling basic billing and insurance coordination in a professional manner.