Dental Front Desk & Scheduling Specialist

Great Expressions Dental Centers; Land O' Lakes (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Expressions Dental Centers in Land O' Lakes, FL is seeking a Patient Coordinator to be the first point of contact for patients. You will greet patients, schedule appointments, manage patient records, and handle general administrative tasks to ensure smooth day-to-day operations.

Join our team to support a busy dental practice with a focus on outstanding patient service, accurate data entry, insurance coordination, and professional communication with patients and staff.

Qualifications

• High school diploma or equivalent.
• Experience as a receptionist or in a healthcare customer service role.
• Excellent interpersonal and communication skills.
• Proficient with dental practice software and general office applications.
• Strong organizational and multitasking abilities.
• Knowledge of dental terminology and insurance processes desirable.

Responsibilities

• Provide a warm and friendly welcome to patients as they arrive at the practice.
• Schedule appointments and coordinate with staff to optimize the calendar.
• Collect and update patient information accurately and maintain records.
• Verify and update patient insurance information and collect co-pays.
• Process insurance claims and handle billing inquiries with providers.
• Respond to patient inquiries via phone, email, or in person.
• Provide instructions for pre-appointment preparations and paperwork.
• Maintain a clean and organized reception area and ensure smooth patient flow.
• Communicate with hygienists, assistants, and dentists about arrivals or changes.

Skills

Customer service

Scheduling

Office software

Communication

Interpersonal skills

Organizational skills

Education

High school diploma

Healthcare administration training

Tools

Dental software

MS Office

Job description

Great Expressions Dental Centers in Land O' Lakes, FL is seeking a Patient Coordinator to be the first point of contact for patients. You will greet patients, schedule appointments, manage patient records, and handle general administrative tasks to ensure smooth day-to-day operations.

Join our team to support a busy dental practice with a focus on outstanding patient service, accurate data entry, insurance coordination, and professional communication with patients and staff.