Dental Patient Coordinator

Lepine Dentistry LLC; Swansea (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Parental leave

Vision insurance

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

508dentist is seeking a friendly Patient Care Coordinator/Receptionist to be the welcoming face of our Massachusetts dental practice. You will greet patients, schedule appointments, verify insurance, collect payments, and maintain records using Dentrix or Eaglesoft, while ensuring a warm, patient-centered experience.

Join a supportive team focused on delivering exceptional care and a smooth patient flow, where accuracy, empathy, and teamwork are valued daily.

Qualifications

• Prior experience in a dental or medical front office setting is preferred.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification and billing processes.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Professional, compassionate, and patient-centered demeanor.
• High school diploma or equivalent required.

Responsibilities

• Greet and check in patients, creating a warm and welcoming front office environment.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Answer incoming calls, respond to patient inquiries, and route messages appropriately.
• Verify dental insurance benefits and assist patients with coverage questions.
• Process patient check-out, collect co-pays, and handle billing transactions.
• Maintain accurate and up-to-date patient records and demographic information.
• Coordinate treatment plans and follow up with patients to encourage appointment compliance.

Skills

Front office experience

Communication skills

Organizational skills

Dental insurance verification

Billing knowledge

Patient-centered demeanor

High school diploma or equivalent

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Job description

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Parental leave
• Vision insurance
• 401(k)
• Employee discounts
• Health insurance
• Paid time off

About the Role:

508dentist is looking for a friendly, organized, and dependable Patient Care Coordinator/Receptionist to become the welcoming face of our practice!

If you’re a professional, positive, and personable team player with excellent communication skills and a genuine passion for helping people, we’d love to meet you. We’re looking for someone who is reliable, trustworthy, detail-oriented, and committed to creating a warm and positive experience for every patient.

This is a full-time opportunity to join a supportive, patient-focused dental team where you’ll play an important role in keeping our practice running smoothly and making every patient feel valued and cared for.

At 508dentist, we believe that the front desk is more than just a first point of contact—it’s where lasting patient relationships begin. If you enjoy connecting with people, staying organized, working as part of a team, and making a meaningful difference in someone’s day, you could be a great fit for our work family!

Responsibilities:

• Greet and check in patients, creating a warm and welcoming front office environment
• Schedule, confirm, and manage patient appointments using dental practice management software
• Answer incoming calls, respond to patient inquiries, and route messages appropriately
• Verify dental insurance benefits and assist patients with coverage questions
• Process patient check-out, collect co-pays, and handle billing transactions
• Maintain accurate and up-to-date patient records and demographic information
• Coordinate treatment plans and follow up with patients to encourage appointment compliance

Requirements:

• Prior experience in a dental or medical front office setting preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Knowledge of dental insurance verification and billing processes
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Professional, compassionate, and patient-centered demeanor
• High school diploma or equivalent required

About Us:

508dentist is a well-established general practice with multiple locations, dedicated to providing the highest quality dental care to our community. With a focus on patient care and customer service, we value our experienced team of professionals who are willing and are committed to delivering exceptional dentistry to our patients and families.

At 508dentist, we enjoy what we do, and our top priority is to ensure that each patient is welcomed by a smile and leaves the office with a smile.

Are you ready to join our work family and help us to provide the best dental care for our patients? We would love to show you why working at 508dentist is the best next step in your professional journey.