Dental Practice Patient Care Coordinator

Loveland Dentist; Loveland (CO); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

401(k)

Competitive salary

Flexible schedule

Paid time off

Job summary

Loveland Dentist is seeking an exceptional Patient Care Coordinator to be the friendly face and voice of our office. This role thrives in a fast-paced environment, loves helping people, and is passionate about delivering outstanding customer service.

You will greet patients, answer calls, schedule appointments, check in/out, verify insurance, present treatment plans and discuss financial options, collect payments, coordinate referrals, and maintain Dentrix records.

Qualifications

• Previous dental front office experience preferred (Dentrix experience is a plus).
• Outstanding customer service and communication skills.
• Positive attitude and professional appearance.
• Excellent organizational and multitasking abilities.
• Comfortable discussing treatment and financial arrangements.
• Strong attention to detail.
• Ability to work independently while contributing to a team environment.
• Basic computer proficiency and willingness to learn new technology.

Responsibilities

• Greet patients warmly and create a welcoming environment.
• Answer incoming phone calls professionally and schedule appointments efficiently.
• Confirm appointments and manage the daily schedule to maximize productivity.
• Check patients in and out accurately and efficiently.
• Verify dental insurance benefits and explain coverage to patients.
• Present treatment plans and discuss financial options.
• Collect patient payments and maintain accurate financial records.
• Coordinate referrals and follow-up care.
• Respond promptly to patient questions via phone, text, and email.
• Maintain accurate patient records in Dentrix.
• Help achieve daily and monthly scheduling and production goals.
• Communicate effectively with doctors and clinical team members to ensure seamless patient care.
• Perform other administrative duties as needed to support the practice.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Problem solving

Independence

Tools

Dentrix

Job description

Benefits:

• 401(k)
• Competitive salary
• Flexible schedule
• Paid time off
• Join Our Team!

We are a patient-focused, high-quality dental practice looking for an exceptional Patient Care Coordinator to be the friendly face and voice of our office. This role is ideal for someone who thrives in a fast-paced environment, loves helping people, and is passionate about delivering outstanding customer service.

Our goal is to provide every patient with an exceptional experience from their first phone call through the completion of their treatment.

Responsibilities

• Greet patients warmly and create a welcoming environment.
• Answer incoming phone calls professionally and schedule appointments efficiently.
• Confirm appointments and manage the daily schedule to maximize productivity.
• Check patients in and out accurately and efficiently.
• Verify dental insurance benefits and explain coverage to patients.
• Present treatment plans and discuss financial options.
• Collect patient payments and maintain accurate financial records.
• Coordinate referrals and follow-up care.
• Respond promptly to patient questions via phone, text, and email.
• Maintain accurate patient records in Dentrix.
• Help achieve daily and monthly scheduling and production goals.
• Communicate effectively with doctors and clinical team members to ensure seamless patient care.
• Perform other administrative duties as needed to support the practice.

Qualifications

• Previous dental front office experience preferred (Dentrix experience is a plus).
• Outstanding customer service and communication skills.
• Positive attitude and professional appearance.
• Excellent organizational and multitasking abilities.
• Comfortable discussing treatment and financial arrangements.
• Strong attention to detail.
• Ability to work independently while contributing to a team environment.
• Basic computer proficiency and willingness to learn new technology.

What We're Looking For

• Friendly, energetic, and compassionate
• Dependable and punctual
• A problem solver who takes initiative
• Detail-oriented and organized
• Able to remain calm under pressure
• Passionate about creating an exceptional patient experience
• Committed to helping patients improve their oral health

Benefits

We offer a competitive compensation package that may include:

• Competitive hourly pay (based on experience)
• Paid time off
• Paid holidays
• 401(k)
• Dental benefits
• Supportive team environment
• Opportunities for professional growth

Why Join Us?

We believe great dentistry starts with great people. If you're passionate about helping patients, enjoy working with an outstanding team, and want to make a positive impact every day, we'd love to meet you!