Dental Receptionist / Front Office Coordinator

Cosgrove Dental; Village of Rockville Centre (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Job summary

COSGROVE DENTAL is seeking a Dental Receptionist / Front Office Coordinator to join our busy practice. You will manage the front desk and ensure a welcoming, organized patient experience.

The role emphasizes professional communication, teamwork, and handling insurance and financial discussions with patients. This on-site position includes a competitive salary and benefits package.

Qualifications

• Previous dental front-office experience preferred.
• Knowledge of dental insurance and terminology.
• Dentrix experience is a plus.
• Strong communication and customer-service skills.
• Attention to detail and organization.
• Ability to discuss treatment plans and finances.

Responsibilities

• Greet patients warmly and provide an excellent front-office experience.
• Answer phones, schedule and confirm appointments.
• Check patients in and out.
• Verify dental insurance and benefits.
• Review treatment plans and discuss financial arrangements with patients.
• Submit and follow up on dental insurance claims.
• Collect patient payments and maintain accurate accounts.
• Handle pre-authorizations and insurance questions.
• Communicate with patients regarding appointments, treatment, and balances.
• Maintain an organized and efficient front desk.
• Work closely with the doctors, hygienists, and dental assistants.

Skills

Communication skills

Customer-service

Organizational skills

Professional attitude

Multitasking

Tools

Dentrix

Job description

Dental Receptionist / Front Office Coordinator

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off

Busy, established dental practice seeking an experienced and friendly Dental Receptionist / Front Office Coordinator to join our team!

We are looking for someone who is organized, professional, dependable, and great with people. The ideal candidate enjoys working in a team environment and understands that excellent communication and customer service are an important part of the patient experience.

Responsibilities

• Greet patients warmly and provide an excellent front-office experience
• Answer phones, schedule and confirm appointments
• Check patients in and out
• Verify dental insurance and benefits
• Review treatment plans and discuss financial arrangements with patients
• Submit and follow up on dental insurance claims
• Collect patient payments and maintain accurate accounts
• Handle pre-authorizations and insurance questions
• Communicate with patients regarding appointments, treatment, and balances
• Maintain an organized and efficient front desk
• Work closely with the doctors, hygienists, and dental assistants

Qualifications

• Previous dental front-office experience preferred
• Knowledge of dental insurance and dental terminology
• Experience with Dentrix preferred
• Excellent communication and customer-service skills
• Strong attention to detail and organizational skills
• Comfortable discussing treatment and financial arrangements
• Professional, friendly, and positive attitude
• Ability to multitask in a busy dental office
• Reliable and dependable

What We Offer

• Competitive salary based on experience
• Paid time off
• 401(k) opportunity
• Employee benefits
• Supportive and professional team environment
• Opportunity for growth and advancement
• A well-established practice that values both its patients and its employees