Dental Patient Coordinator

Pearl Dental; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Paid time off

Job summary

Pearl Dental in Louisville, KY is seeking a full-time front office associate to join our dental team. You will manage patient scheduling, insurance processing, and billing tasks with accuracy and a friendly demeanor.

Proven communication skills, computer literacy, and a proactive approach are essential. Eaglesoft experience is a plus as we strive to deliver exceptional patient care in a positive office environment.

Qualifications

• Strong customer service and communication skills.
• Proficient with computers and basic software.
• Ability to learn dental billing processes and terminology.

Responsibilities

• Schedule patient appointments to optimize flow and satisfaction.
• Process insurance claims, submissions, and inquiries accurately.
• Assist with collections and Care Credit as needed.
• Enter checks, denials, and support treatment planning as required.

Skills

Communication skills

Computer literacy

Tools

Eaglesoft

Job description

Job description:

We are looking for an experienced full time front office associate to join our amazing dental team!

If you are a forward thinker that is self driven, adaptable and eager to learn more and grow as a professional, but can also remain humbly confident, then this opportunity is for you! If you are that true energy giver that has the ability to demonstrate initiative, dependability and promptness...we want to meet you!

Our front desk coordinator is responsible for effectively and efficiently scheduling appointments to ensure patient satisfaction and practice profitability. They will need a general understanding of current insurance codes and claim filing, collections and AR as well as submitting pre-determinations and responding to insurance requests. Other duties and shared responsibilities will include, but are not limited to, treatment planning, entering checks, denials, and use of Care Credit. Great communication skills, computer knowledge and a pleasant demeanor are of the utmost importance. Eaglesoft experience is a plus.

We're passionate about what we do, and that shines through in the quality of our work, the dedication we have to our patients, and the positive office environment we cultivate each day. We are looking for a candidate who aligns with our values and upholds integrity, compassion, honesty and accountability in all areas of our practice. Our mission is to create happy and healthy smiles for patients of all ages with a level of care that exceeds standards and expectations. If you're looking for a place where you can truly make a fulfilling difference each day and are eager to grow in your career,

Working hours are: Monday 8:00am-5pm Tuesday 8:00am-6pm Wednesday 8:30am-5pm Thursday 8:00am-2pm Friday 8:00am-2pm

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off