Dental Patient Care Coordinator

ORANGE CITY MODERN DENTISTRY PLLC; Orange City (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Bonus based on performance

Dental insurance

Training & development

Job summary

Orange City Modern Dentistry PLLC in Orange City, FL is seeking a warm, organized Dental Patient Care Coordinator to be the welcoming face of our practice. You will greet patients, manage the front desk, and ensure a smooth patient flow from check-in to checkout.

Responsibilities include scheduling, verifying benefits, explaining treatment plans, coordinating financing, processing payments, and maintaining accurate patient records in our dental software system.

Qualifications

• Prior experience in a dental or medical front office coordinator role preferred.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification and billing processes.
• Excellent communication and interpersonal skills with a patient-first attitude.
• Strong organizational skills with the ability to multitask in a busy office environment.
• Proficiency in basic computer skills and Microsoft Office.
• High school diploma or equivalent required; dental administrative training a plus.

Responsibilities

• Greet and check in patients, ensuring a positive and welcoming front office experience.
• Schedule and confirm patient appointments, managing the dental office calendar efficiently.
• Verify dental insurance benefits and assist patients with coverage and billing questions.
• Present and explain treatment plans, coordinating patient financing options when needed.
• Answer incoming calls and respond to patient inquiries in a timely, professional manner.
• Collect and process patient payments, co-pays, and account balances.
• Maintain accurate patient records and update demographic and insurance information in dental practice management software.

Skills

Customer service

Multi-tasking

Communication

Organizational skills

Education

High school diploma

Tools

Dentrix

Eaglesoft

Job description

Benefits:

• 401(k)
• Employee discounts
• Paid time off
• Bonus based on performance
• Dental insurance
• Training & development

About the Role:

Orange City Modern Dentistry is looking for a warm, organized, and patient-focused Dental Patient Care Coordinator to be the welcoming face of our practice in Orange City, FL. In this role, you'll play a vital part in creating exceptional patient experiences from the first phone call to the final appointment. If you love connecting with people and thrive in a fast-paced dental environment, we want to hear from you!

Responsibilities:

• Greet and check in patients, ensuring a positive and welcoming front office experience
• Schedule and confirm patient appointments, managing the dental office calendar efficiently
• Verify dental insurance benefits and assist patients with coverage and billing questions
• Present and explain treatment plans, coordinating patient financing options when needed
• Answer incoming calls and respond to patient inquiries in a timely, professional manner
• Collect and process patient payments, co-pays, and account balances
• Maintain accurate patient records and update demographic and insurance information in dental practice management software

Requirements:

• Prior experience in a dental or medical front office coordinator role preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Knowledge of dental insurance verification and billing processes
• Excellent communication and interpersonal skills with a patient-first attitude
• Strong organizational skills with the ability to multitask in a busy office environment
• Proficiency in basic computer skills and Microsoft Office
• High school diploma or equivalent required; dental administrative training a plus

About Us:

Orange City Modern Dentistry is a trusted dental practice dedicated to providing high-quality, compassionate care to patients and families in the Orange City, FL community. Our patients love us for our friendly atmosphere, modern technology, and commitment to comfortable, stress-free dental visits. We foster a supportive team culture where every employee is valued and empowered to grow professionally.