Dental Front Desk & Patient Experience Coordinator

Great Expressions Dental Centers; City of Middletown (NY); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Great Expressions Dental Centers is seeking a Patient Coordinator to be the first point of contact for patients, greeting them and guiding their visit. You will schedule appointments, manage records, and handle general administrative tasks to ensure a smooth patient experience.

You will collect co-pays, verify insurance details, and coordinate with dental staff to maintain a welcoming reception area and efficient scheduling. Prior healthcare front desk experience is preferred.

Qualifications

• 1–3 years of receptionist or customer service experience in a healthcare setting.
• High school diploma or equivalent; healthcare administration coursework is a plus.

Responsabilités

• Greet patients warmly as they arrive at the practice.
• Schedule appointments considering staff availability and patient preferences.
• Manage and update patient records in the practice management system.
• Verify and update patient insurance information; explain billing basics to patients.
• Collect co-pays, deductibles and payments; process insurance claims as needed.
• Coordinate with dental staff to maintain smooth appointment flow and patient experience.

Connaissances

Customer service

Communication

Scheduling

Administrative tasks

Formation

High school diploma

Description du poste

Great Expressions Dental Centers is seeking a Patient Coordinator to be the first point of contact for patients, greeting them and guiding their visit. You will schedule appointments, manage records, and handle general administrative tasks to ensure a smooth patient experience.

You will collect co-pays, verify insurance details, and coordinate with dental staff to maintain a welcoming reception area and efficient scheduling. Prior healthcare front desk experience is preferred.