Dental Patient Care Coordinator: Welcoming & Scheduling

Sonrava Health; Mesa (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental, 

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health in Mesa, AZ is seeking a Patient Care Coordinator to serve as the main liaison for patients, greeting them, guiding them through the office, coordinating treatment services, and helping patients understand costs and payment options.

The PCC will maintain a welcoming, organized front desk, schedule appointments with dental staff, ensure health privacy compliance, and support patients with insurance details while traveling for training as needed.

Qualifications

• Minimum of high school diploma or equivalent required.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Customer service

Sales

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Denticon

Dentrix

Job description

Sonrava Health in Mesa, AZ is seeking a Patient Care Coordinator to serve as the main liaison for patients, greeting them, guiding them through the office, coordinating treatment services, and helping patients understand costs and payment options.

The PCC will maintain a welcoming, organized front desk, schedule appointments with dental staff, ensure health privacy compliance, and support patients with insurance details while traveling for training as needed.