Dental Patient Care Coordinator — Welcoming & Scheduling

Sonrava Health; Loma Linda (CA); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Zusammenfassung

Western Dental Services, Inc. is seeking a Patient Care Coordinator in California to act as the primary liaison for patients, greeting them warmly, coordinating treatment services, and building lasting relationships. The role emphasizes strong communication, customer service, and sales skills within a dental office.

The PCC will explain treatments, costs, insurance coverage, and payment options, while ensuring a welcoming and compliant environment. Travel for training may be required.

Qualifikationen

• Minimum of high school diploma or equivalent.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Aufgaben

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Kenntnisse

Customer service

Sales

Communication skills

Attention to detail

Ausbildung

High school diploma

Tools

Denticon

Dentrix

Jobbeschreibung

Western Dental Services, Inc. is seeking a Patient Care Coordinator in California to act as the primary liaison for patients, greeting them warmly, coordinating treatment services, and building lasting relationships. The role emphasizes strong communication, customer service, and sales skills within a dental office.

The PCC will explain treatments, costs, insurance coverage, and payment options, while ensuring a welcoming and compliant environment. Travel for training may be required.