Patient Care Coordinator - Dental Office

Sonrava Health; Inglewood (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health is seeking a Patient Care Coordinator to be the front-line liaison for patients, greet them warmly, introduce the office, and coordinate treatment services while cultivating lasting relationships.

The PCC must have excellent communication, a genuine passion for customer service, and a talent for guiding patients through cost discussions, insurance options, and payment plans; familiarity with dental practice management software is preferred. Some travel for training may be required.

Qualifications

• Minimum of high school diploma or equivalent required.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Customer service

Sales

Communication

Attention to detail

Education

High school diploma

Tools

Denticon/Dentrix

Job description

Sonrava Health is seeking a Patient Care Coordinator to be the front-line liaison for patients, greet them warmly, introduce the office, and coordinate treatment services while cultivating lasting relationships.

The PCC must have excellent communication, a genuine passion for customer service, and a talent for guiding patients through cost discussions, insurance options, and payment plans; familiarity with dental practice management software is preferred. Some travel for training may be required.