Dental Patient Experience Coordinator

Sonrava Health; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health is seeking a Patient Care Coordinator to be the main liaison for patients, greeting them and introducing them to our office in a welcoming way. You will coordinate treatment services and cultivate lasting patient relationships in a busy dental practice setting.

The ideal candidate will have superb communication, a passion for outstanding customer service, and a talent for sales. Responsibilities include scheduling, discussing treatment options and costs, insurance coverage, and

Qualifications

• Minimum of high school diploma or equivalent required.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Skills

Customer service

Sales

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Denticon/Dentrix

Job description

Sonrava Health is seeking a Patient Care Coordinator to be the main liaison for patients, greeting them and introducing them to our office in a welcoming way. You will coordinate treatment services and cultivate lasting patient relationships in a busy dental practice setting.

The ideal candidate will have superb communication, a passion for outstanding customer service, and a talent for sales. Responsibilities include scheduling, discussing treatment options and costs, insurance coverage, and