Dental Patient Care Coordinator — Scheduling & Service

Sonrava Health; Spring Hill (FL); On-site; USD 34,000 - 46,000; Full time

Job summary

Western Dental Services is seeking a Patient Care Coordinator in Florida to greet patients, coordinate schedules, and guide them through treatments and payment options. The role emphasizes delivering excellent customer service and accurate insurance information.

The PCC will also follow up with patients after visits, maintain records, and ensure regulatory compliance while supporting travel for training as needed.

Qualifications

• Greet patients in a warm, professional manner and welcome them to the office.
• Maintain a productive daily schedule and coordinate future appointments with patients and staff.
• Explain recommended treatments, costs, insurance coverage, and payment options to patients.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Communication skills

Customer service

Sales

Education

High school diploma or equivalent

Tools

Denticon

Dentrix

Job description

Western Dental Services is seeking a Patient Care Coordinator in Florida to greet patients, coordinate schedules, and guide them through treatments and payment options. The role emphasizes delivering excellent customer service and accurate insurance information.

The PCC will also follow up with patients after visits, maintain records, and ensure regulatory compliance while supporting travel for training as needed.