Dental Patient Care Coordinator

Mindful Behavioral Healthcare; Kissimmee (FL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Mindful Behavioral Healthcare in Kissimmee, FL is seeking a Full-time Patient Care Coordinator to handle inbound and outbound calls, process and manage pharmacy orders, and assist patients with order inquiries. You will support physicians, nurses, and patients with clear communication and accurate data entry.

The role requires a High School Diploma and at least 1 year in Pharmacy Technician or Call Center experience, with bilingual English/Spanish skills.

Qualifications

• Strong organizational, communication and customer service skills.
• High School Diploma and 1 year in Pharmacy Technician or Call Center required.
• Bilingual (English/Spanish) a must.

Responsibilities

• Handle inbound and outbound calls, including processing and upkeep of pharmacy orders and inquiries.
• Maintain patient census and contact patients regarding medication and order status.
• Gather patients' clinical data and correct information in appropriate databases.
• Provide support to physicians, nurses, and patients in a clear and articulate manner.

Skills

Organizational skills

Communication

Customer service

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Job Description

Job Title: Patient Care Coordinator

Job Duties

Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida!

Our team is looking for a Full Time Patient Care Coordinator to handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and patient-related issues. Other responsibilities include: maintaining patient census and reaching out to patients regarding their medication and order status, gathering patients' clinical data/ correcting information in appropriate databases, and providing support to physicians, nurses, and patients in a clear and articulate manner.

We are looking for a candidate with strong organizational, communication and customer service skills.

A High School Diploma and a minimum of 1 year of either Pharmacy Technician Or Call Center Experience Is Required. Bilingual (English/Spanish) a must! Strong knowledge of Microsoft Office Suites is required. Leadership experience is a plus.

This role is Monday - Friday, 8a-5p EST. Though rare, candidates must be available to work beyond the established scheduled (extended hours), when required by the business.

This position requires the individual to undergo and pass a L2 Background check through AHCA (Florida Agency for Healthcare Administration) prior to their first day of employment. This process includes fingerprinting.

If you do not possess an active/eligible L2 background check, there may be a cost to the individual of $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services). If completed during the pre-employment process for Mindful Behavioral Healthcare, this cost will be reimbursed after 90-days of active employment with the company.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

Monday to Friday

Ability To Relocate

Kissimmee, FL: Relocate before starting work (Required)

Work Location: In person

Job Type

Full-time