Bilingual Patient Care Navigator

SupportFinity™; Kissimmee (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A healthcare provider in Kissimmee, Florida, is seeking a Full Patient Care Coordinator. The role involves managing calls related to pharmacy orders and supporting patients and providers. Ideal candidates have strong organizational and communication skills and must be bilingual in English and Spanish. This full-time position offers various benefits and requires in-person work.

Qualifications

• Minimum 1 year of Pharmacy Technician or Call Center Experience.
• Leadership experience is a plus.

Responsibilities

• Handle inbound and outbound calls regarding pharmacy orders and patient-related issues.
• Maintain patient census and reach out to patients regarding medication status.
• Gather and correct patients' clinical data in databases.

Skills

Organizational skills

Communication skills

Customer service skills

Bilingual (English/Spanish)

Education

High School Diploma

Tools

Microsoft Office Suites

Job description

Job Title: Patient Care Coordinator

Department: Clinical

Job Purpose: Helps patients and providers by providing clinical information, services and assistance.

Job Duties

Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee,

Florida!

Our team is looking for a Full Time Patient Care Coordinator to handle inbound and

outbound calls, including the processing and upkeep of pharmacy orders and handling

of order inquiries and patient-related issues. Other responsibilities include: maintaining

patient census and reaching out to patients regarding their medication and order status,

gathering patients' clinical data/ correcting information in appropriate databases, and

providing support to physicians, nurses, and patients in a clear and articulate manner.

We are looking for a candidate with strong organizational, communication and

customer service skills.

A High School Diploma and a minimum of 1 year of either Pharmacy

Technician Or Call Center Experience Is Required

Bilingual (English/Spanish) a must!

Strong knowledge of Microsoft Office Suites is required

Leadership experience is a plus

This role is Monday - Friday, 8a-5p EST. Though rare, candidates must be available

to work beyond the established scheduled (extended hours), when required by the

business.

This position requires the individual to undergo and pass a L2 Background check

through AHCA (Florida Agency for Healthcare Administration) prior to their first

day of employment. This process includes fingerprinting.

If you do not possess an active/eligible L2 background check, there may be a cost to

the individual of $89.15 to complete the fingerprinting process through DTIS (Digital

Trusted Identity Services). If completed during the pre-employment process for Mindful

Behavioral Healthcare, this cost will be reimbursed after 90-days of active employment

with the company.

Please send resume online via Indeed ONLY.

Job Type: Full-time

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule

Monday to Friday

Ability To Relocate

Kissimmee, FL: Relocate before starting work (Required)

Work Location: In person

About the company

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.