Patient Care Coordinator

SupportFinity™; Kissimmee (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A healthcare provider in Kissimmee, Florida, is seeking a Full Patient Care Coordinator. The role involves managing calls related to pharmacy orders and supporting patients and providers. Ideal candidates have strong organizational and communication skills and must be bilingual in English and Spanish. This full-time position offers various benefits and requires in-person work.

Qualifications

• Minimum 1 year of Pharmacy Technician or Call Center Experience.
• Leadership experience is a plus.

Responsibilities

• Handle inbound and outbound calls regarding pharmacy orders and patient-related issues.
• Maintain patient census and reach out to patients regarding medication status.
• Gather and correct patients' clinical data in databases.

Skills

Organizational skills

Communication skills

Customer service skills

Bilingual (English/Spanish)

Education

High School Diploma

Tools

Microsoft Office Suites

Job description

Job Title: Patient Care Coordinator

Department: Clinical

Job Purpose: Helps patients and providers by providing clinical information, services and assistance.

Job Duties

Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida!

Our team is looking for a Full Patient Care Coordinator to handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and patient-related issues. Other responsibilities include: maintaining patient census and reaching out to patients regarding their medication and order status, gathering patients' clinical data/ correcting information in appropriate databases, and providing support to physicians, nurses, and patients in a clear and articulate manner.

We are looking for a candidate with strong organizational, communication and customer service skills.

Qualifications

• High School Diploma
• Minimum 1 year of Pharmacy Technician or Call Center Experience
• Bilingual (English/Spanish)
• Strong knowledge of Microsoft Office Suites
• Leadership experience is a plus

Schedule: Monday - Friday, 8a-5p EST. Candidates must be available to work beyond the established scheduled (extended hours) when required by the business.

Location: In person.

Ability To Relocate: Kissimmee, FL: Relocate before starting work (Required).

This role requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) prior to their first day of employment. The process includes fingerprinting.

Job Type: Full-time

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Please send resume online via Indeed ONLY.