Patient Coordinator

Schmitt Dental; Clarksville (TN); Sur place; USD 34 000 - 46 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, Life

Paid Time Off

401K

Strong patient-care culture

Résumé du poste

Schmitt Dental in Clarksville, TN is seeking a Patient Coordinator to join our front desk team. You will greet patients, answer calls, verify insurance, review treatment plans, and help patients understand financial arrangements.

This role emphasizes accuracy, organization, and teamwork in a warm, patient-focused environment. Experience in a dental office and familiarity with Denticon software are a plus; training provided. We offer a supportive culture with growth opportunities.

Qualifications

• 1+ years of experience in a dental office setting.
• Excellent written and verbal communication skills.
• Proficiency in keyboarding and navigating computer programs.
• High attention to detail with problem solving and multitasking.
• Ability to thrive in a team environment.
• Experience with Denticon Software preferred.

Responsabilités

• Greet patients and provide a calm, welcoming environment.
• Answer phones with excellent verbal skills and convey the practice's philosophy.
• Obtain and verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.
• Schedule appointments per ideal schedule templates.
• Maintain a productive schedule and fill late cancellations with quick-call patients.
• Checkout patients, collect payments, and schedule next appointments.
• Maintain computer records to a high standard.
• Coordinate with referring offices and ensure referrals are followed up.
• Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.

Connaissances

Phone skills

Verbal communication

Attention to detail

Team collaboration

Denticon Software

Outils

Denticon Software

Description du poste

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

JOB TITLE: Patient Coordinator

FLSA STATUS: Non-Exempt

REPORTS TO: Practice Manager

Job Overview

We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health!

Key Responsibilities

• Provide a calm and welcoming environment while greeting patients as they arrive.
• Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement.
• Obtain and verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.
• Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.

• Maintain a productive schedule and fill late cancellations with quick-call patients.
• Checkout patients, collect payments, and schedule next appointments.
• Maintain all computer records to the highest standard.
• Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
• Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.

Requirements (Education/Certifications)

• 1+ Years of experience in a dental office setting
• Excellent written and verbal communication skills and attention to detail.
• Proficiency in keyboarding and navigating computer programs.
• High attention to detail with excellent problem solving and multitasking skills.
• Ability to thrive in a team environment.
• Experience with Denticon Software (Preferred).

Benefits

• Medical, Dental, Vison, Life insurance, Short & Long Term Disability
• Paid Time Off and Holidays
• 401K
• Strong culture of patient care and experience

Location Ft. Campbell

Full-Time/Part-Time Full-Time

This position is currently accepting applications.