Patient Services Coordinator

Entertimeonline; Palm Harbor (FL); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Life Insurance

Paid Holidays

PTO

FSA

401(k) Plan

LMS Access

Growth opportunities

Job summary

Entertimeonline in Palm Harbor, FL is seeking a Patient Services Coordinator to be the welcoming face of the practice. You will handle scheduling, patient interactions, and ensure a smooth, friendly experience for all.

This front office role requires strong communication, organization, and teamwork, with some dental office software usage and desk-based work in a busy reception area. The patient services coordinator is the first point of contact for patients, responsible for managing

Qualifications

• High school diploma or equivalent is required.
• Experience in a dental office or customer service role preferred.
• Excellent communication and organizational skills.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Skills

Customer service

Scheduling

Phone etiquette

Dental software

Education

High school diploma or equivalent

Experience in dental office or customer service

Tools

Dental office management software

Job description

Location

• Location 2939 Palm Harbor Boulevard,Palm Harbor, FL, 34683,United States

Contact information

• Phone [phone]

Description

Join Our Team as a Patient Services Coordinator!

Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you’ll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we’d love to hear from you!

Job Summary

The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office’s day-to-day operations.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Qualifications

• High school diploma or equivalent.
• Previous experience in a dental office or customer service role is preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction in the reception area.
• Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.

What We Offer:

• Company Provided Life Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Flexible Spending Account (FSA)
• 401(k) Plan
• Learning Management System (LMS) to keep your skills sharp
• Opportunities for professional growth and development