ENTRY LEVEL Mental Health Care Coordinator

Mhrcflorida; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Opportunities for advancement

Training & development

Vision insurance

Life Insurance

Disability Insurance

Flexible Spending Account

Employee Assistance Program

Job summary

A behavioral health services provider in Jacksonville, FL is seeking a full-time Care Coordinator to assist clients in medication management. This role involves conducting assessments and advocating for appropriate services while maintaining comprehensive records. Candidates must possess a Bachelor’s degree in social work or a related field, with a preference for experience in mental health services. The position operates Monday to Friday from 8:00 AM to 4:30 PM, offering a supportive environment focused on improving client health outcomes.

Qualifications

• Must have a Bachelor’s degree in social work or a related human services field.
• Experience in a mental health or human services role is preferred.
• Must efficiently use the RBHS/MHRC Electronic Health Records system within three months.

Responsibilities

• Conduct assessments and ongoing evaluations for clients in medication management.
• Facilitate access to necessary services and resources as outlined in treatment plans.
• Document all activities and communication accurately in client records.

Skills

Experience in human services

Proficient in electronic health records

Excellent customer service skills

Clear communication in English

Education

Bachelor’s degree in social work or related field

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Opportunity for advancement
• Training & development
• Vision insurance

Benefits/Perks

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Insurance
• 403b
• PTO
• Paid Holidays
• Flexible Spending Account
• Employee Assistance Program

Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary

The Care Coordinator works closely with the Psychiatric Nurse Practitioner (APRN) and Psychiatrist to monitor and assist individuals receiving Outpatient Medication Management services. The Care Coordinator monitors medications for effectiveness and side effects, as well as facilitates case and family conferences as needed. The Outpatient Medication Management department’s focus is on educating individuals, families, and caregivers on mental illness and how to manage these illnesses to allow for optimal independence and quality of life.

Responsibilities

Outpatient Services

• Completes an overall assessment and provides ongoing assessments to include substance abuse, living situation, support system, mental status, history, strengths and weaknesses, needs and resources, medical status and medications.
• Facilitates mental stabilization through periodic monitoring and assessment.
• Advocates for acquisition of services and resources necessary to implement the treatment plan. Completes referrals to community services and resources as needed. Coordinates the delivery of services as specified in the treatment plan. Monitors and evaluates effectiveness and satisfaction.
• Completes contacts at the time of medication management appointments and by phone as needed.
• Serves as advocate, assuring rights as delineated in the State and Federal Regulations.
• Assesses and monitors for risk, symptoms of trauma, and indications of abuse, neglect and/or abandonment. Uses appropriate reporting mechanisms.

Documentation and Reporting

• Maintains, current, accurate and comprehensive information in each record to include all activities, contacts and communications.
• Develops and updates treatment plans. Completes formal treatment plan reviews as indicated and involves individuals served in this process.
• Monitors and documents progress or lack of progress for the individual served.
• Obtains consents and releases of information when indicated.

Qualifications

• In order to be considered, candidates must have a Bachelor’s degree in social work or a related human services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of coursework includes the study of human behavior and development) required.
• Experience working in human services or mental health related field preferred.
• Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.
• Must be able to communicate and write English clearly, legibly and correctly at the college graduate level in order to make entries in the records of persons served. Documentation, paperwork and system entries must meet internal and external guidelines for content, accuracy and timeliness.
• Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals.

Position Details

This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.

Equal Opportunity Statement

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com