Dental Office Operations Leader | Flexible Scheduling & Growth

Aspen Dental; Florence (KY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Growth opportunities

Team culture

Continuous Learning through TAG U

Job summary

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office operations, support doctors, and deliver outstanding patient experiences in a thriving DSO environment.

The role includes a ten-week training program, hands-on leadership development, and exposure to business metrics. You will hire and develop staff, manage patient communications, insurance verification, and drive profitability while upholding high standards of care.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

Team management

Communication

Interpersonal skills

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office operations, support doctors, and deliver outstanding patient experiences in a thriving DSO environment.

The role includes a ten-week training program, hands-on leadership development, and exposure to business metrics. You will hire and develop staff, manage patient communications, insurance verification, and drive profitability while upholding high standards of care.