Dental Office Ops Manager - Flexible Schedule & Growth

0031 IA DENTAL, P.C.; New Bern (NC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Aspen Dental seeks an experienced Dental Office Manager (Operations Manager) to lead office operations in support of doctors and to ensure high-quality patient care. You will participate in an extensive training program, hire and develop staff, and drive profitability while maintaining compliance with policies and regulations.

The role emphasizes strong leadership, superb patient service, and collaboration with clinical teams.

Qualifications

• Requires strong people leadership and communication skills.
• Analytical thinking and comfort with data to drive decisions.
• Customer service orientation and ability to manage patient expectations.

Responsibilities

• Lead the office operations to support doctors and enhance patient loyalty.
• Participate in a ten-week training program for business and leadership skills.
• Provide superior patient service with compassion and care, consistent with policies and regulations.
• Hire, develop, manage and retain office staff.
• Consult with patients on treatment options and verify insurance payments.
• Review monthly results and manage profitability with strategic plans.
• Lead daily huddles to align team and optimize patient experience.

Skills

People leadership

Communication skills

Data analysis

Education

High school diploma or equivalent

College degree

Job description

Aspen Dental seeks an experienced Dental Office Manager (Operations Manager) to lead office operations in support of doctors and to ensure high-quality patient care. You will participate in an extensive training program, hire and develop staff, and drive profitability while maintaining compliance with policies and regulations.

The role emphasizes strong leadership, superb patient service, and collaboration with clinical teams.