Dental Office Operations Manager — Flexible Scheduling & Growth

WellNow Urgent Care; Pleasant Prairie (WI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development & growth

Free Continuous Learning

Job summary

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office operations and support doctors in delivering outstanding patient care. You will participate in a ten-week training program to gain business and leadership knowledge and advance within our organization.

Responsibilities include supervising staff, guiding patient consultations, verifying insurance, and reviewing monthly results to drive profitability.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree preferred.
• People-centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

People centric leadership

Strong communication

Interpersonal skills

Analytical thinking

Data-driven mindset

Education

High school diploma or equivalent; college degree preferred

Job description

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office operations and support doctors in delivering outstanding patient care. You will participate in a ten-week training program to gain business and leadership knowledge and advance within our organization.

Responsibilities include supervising staff, guiding patient consultations, verifying insurance, and reviewing monthly results to drive profitability.