Dental Office Operations Lead — Patient Care & Scheduling

0078 DONOVAN YOUNG DMD PLLC; Wyomissing (Berks County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Learning through TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, referred to internally as the Operations Lead, to supervise front desk operations and ensure smooth patient flow. You will lead scheduling, insurance verification, and patient communications, delivering excellent service in a supportive team environment.

Eight-week training is provided, along with competitive compensation, paid time off, health/dental/vision benefits, and an emphasis on growth and continuous learning.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Demonstrated communication and interpersonal skills.
• Analytical thinking with data-driven mindset.

Responsibilities

• Provide superior patient service with compassion and care, in line with policies and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance/payments.
• Supervise daily non-clinical tasks under the Manager.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.

Skills

Communication skills

Analytical thinking

Detail orientation

Education

High school diploma

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, referred to internally as the Operations Lead, to supervise front desk operations and ensure smooth patient flow. You will lead scheduling, insurance verification, and patient communications, delivering excellent service in a supportive team environment.

Eight-week training is provided, along with competitive compensation, paid time off, health/dental/vision benefits, and an emphasis on growth and continuous learning.