Dental Office Operations Lead — Patient Care & Scheduling

The Aspen Group; Ormond Beach (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Career development

Collaborative culture

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager to support front desk operations and patient care. You will report to the Manager, supervise the non-clinical team, and help ensure smooth daily scheduling, billing, and patient experiences.

You’ll complete an eight-week training program and participate in ongoing development, with a focus on compassionate service, insurance coordination, and maintaining high standards of care.

Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills; ability to build rapport with patients

Responsibilities

• Provide superior patient service with compassion and care
• Supervise and reinforce daily tasks of the non-clinical team
• Oversee scheduling, insurance verification, and payments
• Consult with patients on treatment options and coordinate with the clinical team
• Participate in an eight-week training program to succeed in the role
• Support front office duties to create positive impressions and trust

Skills

Strong communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking an Assistant Dental Office Manager to support front desk operations and patient care. You will report to the Manager, supervise the non-clinical team, and help ensure smooth daily scheduling, billing, and patient experiences.

You’ll complete an eight-week training program and participate in ongoing development, with a focus on compassionate service, insurance coordination, and maintaining high standards of care.