Dental Office Operations Lead - Patient Care & Scheduling

Talentify; Monticello (MN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

PTO & Benefits

Career growth

Learning & TAG U

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee front office tasks and support the Manager in daily operations. You’ll help create lasting impressions and build trust with patients during an eight-week training program.

You’ll lead non-clinical staff, ensure excellent patient service, and coordinate scheduling, insurance verification, and payments while upholding policy and regulatory standards.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with attention to detail.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.

Skills

Communication

Analytical thinking

Organizational skills

Customer service

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee front office tasks and support the Manager in daily operations. You’ll help create lasting impressions and build trust with patients during an eight-week training program.

You’ll lead non-clinical staff, ensure excellent patient service, and coordinate scheduling, insurance verification, and payments while upholding policy and regulatory standards.