Dental Office Operations Lead | Patient Care & Scheduling

The Aspen Group; Kennesaw (GA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Growth opportunities

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to report to the Manager and oversee daily front office tasks, creating lasting impressions and trust with patients. An eight-week training program prepares you to succeed in your role.

You will schedule appointments, verify insurance payments, and coordinate with the clinical team to deliver high-quality care. The position offers a generous benefits package, paid time off, health/dental/vision coverage, a 401(k) with

Qualifications

• Provides superior patient service with compassion and care in accordance with patient needs and regulations.
• Collaborates with dental team to deliver exceptional patient care.
• Verifies insurance payments and supports collections to maintain high-quality care.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal rapport

Patient service

Education

High School Diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to report to the Manager and oversee daily front office tasks, creating lasting impressions and trust with patients. An eight-week training program prepares you to succeed in your role.

You will schedule appointments, verify insurance payments, and coordinate with the clinical team to deliver high-quality care. The position offers a generous benefits package, paid time off, health/dental/vision coverage, a 401(k) with