Dental Office Operations Lead | Patient Care & Scheduling

0278 Tran Dental, LLC; Coon Rapids (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with match

Career development opportunities

Free learning through TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front office tasks, report to the Manager, and help build trust with patients. You will participate in an eight-week training program to learn our processes and standards.

You will be responsible for scheduling, insurance verification, and coordinating with the clinical team to ensure high-quality patient care. Aspen Dental offers competitive compensation and a comprehensive benefits package.

Qualifications

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures.
• Collaborate with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Eight-week training program to succeed in your role.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front office tasks, report to the Manager, and help build trust with patients. You will participate in an eight-week training program to learn our processes and standards.

You will be responsible for scheduling, insurance verification, and coordinating with the clinical team to ensure high-quality patient care. Aspen Dental offers competitive compensation and a comprehensive benefits package.