Dental Office Operations Lead | Patient Care & Scheduling

TAG - The Aspen Group; Michigan; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

PTO & benefits

Health, dental, vision, 401(k) with 1:

Career development

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, termed an Operations Lead, to oversee daily front office tasks and supervise the non-clinical team, delivering a warm, efficient patient experience.

You’ll complete an eight-week training program, work with the Manager and clinical staff to verify insurance, schedule patients, and support practice performance with data-driven decisions.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills with patients of all ages.
• Demonstrate analytical thinking; place a premium on data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Analytical thinking

Organization

Detail oriented

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, termed an Operations Lead, to oversee daily front office tasks and supervise the non-clinical team, delivering a warm, efficient patient experience.

You’ll complete an eight-week training program, work with the Manager and clinical staff to verify insurance, schedule patients, and support practice performance with data-driven decisions.