Dental Office Operations Lead — Front Desk & Team Oversight

The Aspen Group; Town of Florida (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager to oversee daily front-office duties and ensure excellent patient experiences. You’ll join a collaborative team and participate in an eight-week training program to succeed in this role.

Responsibilities include patient service, scheduling, insurance verification, and supervising non-clinical staff under the Manager. A supportive, growth-oriented culture and ongoing learning opportunities are offered.

Qualifications

• Strong communication and interpersonal skills, with the ability to build rapport with patients.
• Experience working in a front-office or customer-service role is a plus.

Responsibilities

• Provide superior patient service with empathy and care in accordance with patient needs and policies.
• Collaborate with the dental team to ensure smooth front-desk operations and scheduling.
• Consult with patients on treatment options and verify insurance payments.
• Supervise and guide the non-clinical front-office team under the Manager guidance.
• Review daily data to evaluate practice performance and implement improvements.
• Oversee scheduling, appointment confirmations, and deposits handling.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager to oversee daily front-office duties and ensure excellent patient experiences. You’ll join a collaborative team and participate in an eight-week training program to succeed in this role.

Responsibilities include patient service, scheduling, insurance verification, and supervising non-clinical staff under the Manager. A supportive, growth-oriented culture and ongoing learning opportunities are offered.