Dental Office Operations Lead — Front Desk & Team Leadership

Aspen Dental; Indiana (PA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health/dental/vision

401(k) with match

Career development

Growth opportunities

Team culture

TAG U training

Job summary

Aspen Dental is looking for an Assistant Dental Office Manager, which we call an Operations Lead, to oversee daily front office tasks, supervise the non-clinical team, and build strong relationships with patients. You’ll participate in an eight-week training program to set you up for success.

We offer a generous benefits package including paid time off, health, dental and vision coverage, a 401(k) with match, and career development opportunities.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking and data-driven decision making.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

HS diploma

College degree preferred

Job description

Aspen Dental is looking for an Assistant Dental Office Manager, which we call an Operations Lead, to oversee daily front office tasks, supervise the non-clinical team, and build strong relationships with patients. You’ll participate in an eight-week training program to set you up for success.

We offer a generous benefits package including paid time off, health, dental and vision coverage, a 401(k) with match, and career development opportunities.