Dental Office Operations Lead – Front Desk & Team

Talentify; City of Schenectady (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in a full-time role. You will report to the Manager and perform daily front office tasks, guiding non-clinical staff and ensuring excellent patient experiences.

You’ll participate in an eight-week training program and help implement scheduling, insurance verification, and patient communications to support a high-quality dental practice.

Qualifications

• Strong communication and interpersonal skills with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in a full-time role. You will report to the Manager and perform daily front office tasks, guiding non-clinical staff and ensuring excellent patient experiences.

You’ll participate in an eight-week training program and help implement scheduling, insurance verification, and patient communications to support a high-quality dental practice.