Dental Office Operations Lead | Front Office Manager

0381 MICHAEL C. DICKERSON DMD HOLDINGS, PLLC; Angel Run (FL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Friendly culture

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, or Operations Lead, to oversee front office tasks, nurture patient trust, and support daily operations in a welcoming, efficient practice environment. The role emphasizes service quality and team coordination.

You will participate in an eight-week training program, report to the Manager, and drive scheduling, insurance verification, and non-clinical supervision to uphold high patient care standards.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking and data-driven decision making.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Detail orientation

Education

High school diploma or equivalent; college degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, or Operations Lead, to oversee front office tasks, nurture patient trust, and support daily operations in a welcoming, efficient practice environment. The role emphasizes service quality and team coordination.

You will participate in an eight-week training program, report to the Manager, and drive scheduling, insurance verification, and non-clinical supervision to uphold high patient care standards.