Dental Office Operations Lead | Front Desk & Team Leader

0157 JEBEDIAH S. CHRISTY, D.D.S. - POOLER, PLLC; Pooler (GA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development and growth

Eight-week training program

Continuous learning via TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Pooler, GA. You will lead daily front office tasks, supervise non-clinical staff, and help create lasting impressions and trust with patients.

You will participate in an eight-week training program, drive scheduling, insurance verification and collections, and collaborate with the dental team to ensure high-quality patient care. A supportive culture and growth opportunities are available.

Qualifications

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Pooler, GA. You will lead daily front office tasks, supervise non-clinical staff, and help create lasting impressions and trust with patients.

You will participate in an eight-week training program, drive scheduling, insurance verification and collections, and collaborate with the dental team to ensure high-quality patient care. A supportive culture and growth opportunities are available.