Dental Office Operations Lead - Front‑Line Manager

Talentify; Norfolk (NE); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, known internally as an Operations Lead, to report to the Manager and manage daily front office tasks that help create lasting impressions and build trust with patients. An eight-week training program will equip you to succeed in the role.

You will oversee scheduling, verify insurance payments, and supervise the non-clinical team while collaborating with the dental team to deliver high-quality care.

Qualifications

• High school diploma or equivalent; college degree preferred.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointmentsVerify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent; college degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, known internally as an Operations Lead, to report to the Manager and manage daily front office tasks that help create lasting impressions and build trust with patients. An eight-week training program will equip you to succeed in the role.

You will oversee scheduling, verify insurance payments, and supervise the non-clinical team while collaborating with the dental team to deliver high-quality care.