Dental Office Operations Lead: Front Desk & Team Leader

Aspen Dental; Florida; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

PTO

Health/Dental/Vision

401(k) with match

Career development

Team culture

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager to lead daily front office operations and deliver exceptional patient service. You will report to the Manager and participate in an eight-week onboarding program to succeed in your role.

Join a world-class dental service organization with a generous benefits package, flexible scheduling, and opportunities for career development as you help manage patient flow, insurance processing, and team coordination across the practice.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager to lead daily front office operations and deliver exceptional patient service. You will report to the Manager and participate in an eight-week onboarding program to succeed in your role.

Join a world-class dental service organization with a generous benefits package, flexible scheduling, and opportunities for career development as you help manage patient flow, insurance processing, and team coordination across the practice.