Dental Office Operations Lead - Front Desk Manager

Aspen Dental; Coon Rapids (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Benefits package: PTO/Health/Dental/VV

401(k) with match

Career development opportunities

Free continuing learning through TAG U

Job summary

Aspen Dental seeks an Assistant Dental Office Manager (Operations Lead) to lead daily front-office tasks, oversee scheduling, and ensure high-quality patient service. You will participate in an eight-week training program and report to the Manager.

You will verify insurance payments, assist with treatment discussions, and supervise non-clinical staff to maintain smooth operations and compliance with policies.

Qualifications

• Preferred Qualifications include strong communication and interpersonal skills and analytical thinking.
• High school diploma or equivalent; college degree preferred.
• Organized and detail oriented to handle front-office tasks and data review.

Responsibilities

• Provide superior patient service with compassion and care according to patient needs and policies.
• Collaborate with dental team to deliver exceptional patient care.
• Discuss treatment options with patients, verify insurance payments and collections.
• Under Manager, supervise daily tasks of non-clinical team.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify payments, balance nightly deposits and process credit cards.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental seeks an Assistant Dental Office Manager (Operations Lead) to lead daily front-office tasks, oversee scheduling, and ensure high-quality patient service. You will participate in an eight-week training program and report to the Manager.

You will verify insurance payments, assist with treatment discussions, and supervise non-clinical staff to maintain smooth operations and compliance with policies.