Dental Office Operations Lead - Front Desk & Team Leader

WellNow Urgent Care; Glen Burnie (MD); Sur place; USD 57 308 000 - 63 039 000; Plein temps

Avantages offerts par ce poste

Generous benefits (PTO, health, dental

Vision and 401(k) matching

Career development and growth

TAG U continuous learning

Résumé du poste

Aspen Dental is seeking an Assistant Dental Office Manager to lead the front desk and support the dental team. You will report to the Manager and participate in an eight-week training program to succeed in your role.

Responsibilities include providing superior patient service, scheduling appointments, verifying insurance, and coordinating non-clinical tasks while upholding company policies and standards. This is a full-time position with competitive benefits.

Qualifications

• Strong communication and interpersonal skills; capable of building rapport with patients.
• Demonstrate analytical thinking and leverage data to improve operations.
• Highly organized with attention to detail.

Responsabilités

• Provide superior patient service with compassion and care per policies and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily tasks of the non-clinical team under the Manager.
• Review daily data to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, balance deposits, and process cards.
• Perform additional tasks as assigned by the Manager.

Connaissances

Strong communication

Interpersonal skills

Analytical thinking

Data analysis

Organized

Formation

High school diploma or equivalent; college degree preferred

Description du poste

Aspen Dental is seeking an Assistant Dental Office Manager to lead the front desk and support the dental team. You will report to the Manager and participate in an eight-week training program to succeed in your role.

Responsibilities include providing superior patient service, scheduling appointments, verifying insurance, and coordinating non-clinical tasks while upholding company policies and standards. This is a full-time position with competitive benefits.