Dental Office Operations Lead - Front Desk & Team Lead

0253 Krista Johnson DMD PLLC; Bismarck (ND); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Growth opportunities

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team and lead daily front office tasks. You’ll report to the Practice Manager, support patient service, scheduling, insurance verifications, and coordinate non-clinical staff through an eight-week training program.

This full-time role offers a comprehensive benefits package, paid time off, health/dental/vision coverage, a 401(k) plan with match, and opportunities for career development in a dynamic,

Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team and lead daily front office tasks. You’ll report to the Practice Manager, support patient service, scheduling, insurance verifications, and coordinate non-clinical staff through an eight-week training program.

This full-time role offers a comprehensive benefits package, paid time off, health/dental/vision coverage, a 401(k) plan with match, and opportunities for career development in a dynamic,