Dental Office Operations Lead: Front Desk & Patient Care

0214 VMLP AH PLC; Lake Orion (MI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

401(k) with match

Career development

Growth opportunities

Team culture

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, which we call an Operations Lead, to join our team in a full-time role in the United States. You will manage daily front office tasks, schedule patient visits, verify insurance, and support the dental team to ensure a positive patient experience.

You will participate in an eight-week training program and report to the Practice Manager, with opportunities for career development and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking and data usage.
• Organized and detail oriented.

Responsibilities

• Report to the Manager and perform daily front office tasks to build trust with patients.
• Participate in an eight-week training program to succeed in the role.
• Provide superior patient service with compassion and care.
• Work with the dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily tasks of the non-clinical team under the Manager.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, balance deposits and process payments.
• Handle additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, which we call an Operations Lead, to join our team in a full-time role in the United States. You will manage daily front office tasks, schedule patient visits, verify insurance, and support the dental team to ensure a positive patient experience.

You will participate in an eight-week training program and report to the Practice Manager, with opportunities for career development and a comprehensive benefits package.