Dental Office Operations Lead - Front Desk & Patient Care

0305 SB IOWA DENTISTRY, PLLC; Cedar Rapids, Aspen (IA, CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development and growth

Training program

Continuous learning via TAG U

Collaborative culture

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Cedar Rapids, IA to manage front-office duties and support patient care. The role includes participating in eight-week training, supervising non-clinical staff, and ensuring smooth scheduling and billing processes.

Qualified candidates will have strong communication, organizational skills, and a commitment to reliable, compassionate patient service in a collaborative team environment.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Analytical thinking with ability to leverage data.

Responsibilities

• Provide superior patient service with compassion and care per policies and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager direction, supervise daily non-clinical tasks.
• Review daily data to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, and deposits.
• Handle additional tasks assigned by the Manager.

Skills

Customer service

Communication

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Cedar Rapids, IA to manage front-office duties and support patient care. The role includes participating in eight-week training, supervising non-clinical staff, and ensuring smooth scheduling and billing processes.

Qualified candidates will have strong communication, organizational skills, and a commitment to reliable, compassionate patient service in a collaborative team environment.