Dental Office Operations Lead | Front Desk Manager

Aspen Dental; Selinsgrove (Snyder County); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Collaborative culture

Free continuous learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to lead daily front office activities and ensure excellent patient experiences. You will undergo an eight-week training program under the Manager’s supervision, coordinating with the dental team to maintain smooth operations across the practice.

The role emphasizes patient service, scheduling, insurance verification, and data-driven improvement within a supportive, growth-focused environment.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills with patients of all ages.

Responsibilities

• Provide superior patient service with compassion and care.
• Collaborate with the dental team to provide exceptional patient care.
• Consult with patients on treatment options and verify insurance/payment.
• Under Manager, supervise daily non-clinical team tasks.
• Review daily data to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, deposits and card processing.
• Undertake additional duties assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Data analysis

Organized & detail-oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to lead daily front office activities and ensure excellent patient experiences. You will undergo an eight-week training program under the Manager’s supervision, coordinating with the dental team to maintain smooth operations across the practice.

The role emphasizes patient service, scheduling, insurance verification, and data-driven improvement within a supportive, growth-focused environment.