Dental Office Operations Lead: Front Desk & Team Coach

WellNow Urgent Care; Cedar Rapids (IA); Vor Ort; USD 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Benefits package including PTO/health/

401(k) with match

Career development opportunities

Collaborative learning culture

Zusammenfassung

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Cedar Rapids, IA. You will report to the Practice Manager and oversee daily front office tasks, helping create lasting impressions and trust with patients through an eight-week training program.

This full-time role offers a competitive hourly rate of $20–$22, a comprehensive benefits package including PTO, health/dental/vision, and a 401(k) plan with match, plus opportunities for career development in a

Qualifikationen

• High school diploma or equivalent; college degree preferred.
• Excellent communication and interpersonal skills.
• Ability to analyze data and leverage metrics.
• Strong organizational and detail-oriented approach.

Aufgaben

• Provide superior patient service with compassion and care.
• Collaborate with dental team to ensure exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily front office tasks and non-clinical team priorities.
• Review data to evaluate practice impact.
• Oversee scheduling and appointment confirmations.
• Process insurance payments, deposits and card transactions.
• Complete additional tasks assigned by the Manager.

Kenntnisse

Strong communication

Interpersonal skills

Analytical thinking

Organized

Detail-oriented

Ausbildung

High school diploma or equivalent

College degree preferred

Jobbeschreibung

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Cedar Rapids, IA. You will report to the Practice Manager and oversee daily front office tasks, helping create lasting impressions and trust with patients through an eight-week training program.

This full-time role offers a competitive hourly rate of $20–$22, a comprehensive benefits package including PTO, health/dental/vision, and a 401(k) plan with match, plus opportunities for career development in a