Dental Office Operations Lead (Assistant Manager)

Aspen Dental; Cedar Rapids (IA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Training program

Job summary

Aspen Dental in Cedar Rapids, IA is seeking an Assistant Dental Office Manager to support daily front office operations and patient care. This Operations Lead role emphasizes front desk excellence, insurance verification, scheduling, and team coordination in a fast-paced dental practice.

You will participate in an eight‑week training program, report to the practice Manager, and collaborate with clinicians to deliver high-quality, compassionate care while maintaining accurate records and

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking and data usage.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in line with patient needs and policies.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager, supervise daily non-clinical tasks and priorities.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, and nightly deposits.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Education

HS diploma or equivalent

College degree preferred

Job description

Aspen Dental in Cedar Rapids, IA is seeking an Assistant Dental Office Manager to support daily front office operations and patient care. This Operations Lead role emphasizes front desk excellence, insurance verification, scheduling, and team coordination in a fast-paced dental practice.

You will participate in an eight‑week training program, report to the practice Manager, and collaborate with clinicians to deliver high-quality, compassionate care while maintaining accurate records and