Dental Office Operations Lead — Flexible Scheduling & Growth

TAG - The Aspen Group; Colorado; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Flexible scheduling

TAG U continuous learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, termed Operations Lead, to manage daily front office tasks and supervise non-clinical staff. The role starts with an eight-week training program to ensure success and patient-first service.

You will report to the Manager, verify insurance, handle scheduling, and contribute to a collaborative dental team focused on high-quality patient care and patient trust.

Qualifications

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, termed Operations Lead, to manage daily front office tasks and supervise non-clinical staff. The role starts with an eight-week training program to ensure success and patient-first service.

You will report to the Manager, verify insurance, handle scheduling, and contribute to a collaborative dental team focused on high-quality patient care and patient trust.