Dental Office Operations Lead — Growth & Flexible Scheduling

TAG - The Aspen Group; Ashtabula (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

A generous benefits package that incl.

Career development and growth

Fun and supportive culture

Free continuous learning through TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee non-clinical team tasks, scheduling, insurance verification, and patient billing. You’ll partner with the clinical team to ensure smooth daily operations and exceptional patient experiences.

Under the supervision of the Manager, you’ll guide daily priorities, review practice data, and support strategic initiatives while maintaining compliance with policies and dental board standards.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking and data-driven approach.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee non-clinical team tasks, scheduling, insurance verification, and patient billing. You’ll partner with the clinical team to ensure smooth daily operations and exceptional patient experiences.

Under the supervision of the Manager, you’ll guide daily priorities, review practice data, and support strategic initiatives while maintaining compliance with policies and dental board standards.