Dental Office Ops Lead | Flexible Scheduling & Training

Aspen Dental; Springfield (TN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development

Team culture

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team. You will report to the Manager and manage daily front office tasks, building trust and loyalty with patients while participating in an eight-week training program.

The role emphasizes exceptional patient service, collaboration with the dental team, insurance verification, scheduling, and data-driven practice management.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with data leverage.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non- clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team. You will report to the Manager and manage daily front office tasks, building trust and loyalty with patients while participating in an eight-week training program.

The role emphasizes exceptional patient service, collaboration with the dental team, insurance verification, scheduling, and data-driven practice management.