Dental Office Operations Lead — Patient Care & Growth

Aspen Dental; Triadelphia (WV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Team culture

Free TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front-office tasks and support the dental team. You’ll help create a welcoming patient experience, supervise non-clinical staff, and ensure smooth scheduling and insurance processing.

The role includes an eight-week training program, competitive hourly pay, and a benefits package. Aspen Dental emphasizes You First culture, professional growth, and a collaborative, patient-centered environment.

Qualifications

• Requires strong communication and interpersonal skills.
• Analytical thinking and data-driven decision making.
• Organized and detail oriented.
• Professional front-office interaction with patients and staff.

Responsibilities

• Provide superior patient service with compassion and care while following policies and regulations.
• Collaborate with dental team to ensure high-quality patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager supervision, oversee daily non-clinical team tasks and priorities.
• Review daily data to evaluate practice impact.
• Oversee scheduling and appointment confirmations.
• Verify insurance payments, collections, deposits and card processing.
• Perform additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Attention to detail

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front-office tasks and support the dental team. You’ll help create a welcoming patient experience, supervise non-clinical staff, and ensure smooth scheduling and insurance processing.

The role includes an eight-week training program, competitive hourly pay, and a benefits package. Aspen Dental emphasizes You First culture, professional growth, and a collaborative, patient-centered environment.