Dental Office Manager: Patient Experience & Operations Leader

Rajal J Patel DDS PA; New Jersey; On-site; USD 60,000 - 85,000; Full time

Job summary

Rajal J Patel DDS PA in Orange, NJ is seeking an experienced Dental Office Manager to lead front office operations and ensure a seamless patient experience. You will manage scheduling, billing, HIPAA compliance, supervise staff, and coordinate with dental clinicians to optimize patient flow.

This on-site role requires strong leadership, communication, and in-depth knowledge of dental insurance and CDT codes. Join a patient-focused practice dedicated to excellence.

Qualifications

• Minimum 2–3 years of dental office management or senior administrative experience.
• Proficiency in dental practice management software (Dentrix, Eaglesoft, or similar).
• Strong knowledge of dental insurance, billing, and CDT codes.
• Excellent leadership, communication, and organizational skills.
• Experience with accounts receivable, collections, and financial reporting.
• Ability to multitask and stay calm in a busy environment.
• High school diploma required; healthcare administration degree preferred.

Responsibilities

• Oversee daily front office operations including scheduling, patient check-in/check-out, and staff coordination.
• Manage dental billing, insurance verification, claims submission, and accounts receivable.
• Recruit, train, and supervise front desk and administrative staff.
• Ensure HIPAA compliance and dental office policies and procedures.
• Handle patient concerns and resolve complaints with professionalism and care.
• Monitor office budgets, track KPIs, and prepare regular performance reports.
• Coordinate with clinical staff to optimize patient flow and appointment scheduling.

Skills

Front Office Management

Dental Billing & Coding

Team Leadership

HIPAA Compliance

Communication Skills

Accounts Receivable

Dentrix / Eaglesoft

Education

High School Diploma

Healthcare Administration degree preferred

Tools

Dentrix

Eaglesoft

Job description

Rajal J Patel DDS PA in Orange, NJ is seeking an experienced Dental Office Manager to lead front office operations and ensure a seamless patient experience. You will manage scheduling, billing, HIPAA compliance, supervise staff, and coordinate with dental clinicians to optimize patient flow.

This on-site role requires strong leadership, communication, and in-depth knowledge of dental insurance and CDT codes. Join a patient-focused practice dedicated to excellence.